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Question: Discuss about the the Job of an Island Coordinator. Answer: Introduction The work of an island co ordinator is to guide the different transactions so that it becomes easy for the customers to understand about that place. The job of an island co ordinator is to provide personable, fast and friendly services to their customers. A complete experience and knowledge about the different co ordinators that will help in the lead generation, growing and the networking of the business will also be explained. In this report, the organization that has been chosen is the Vintage Maldives, that is one of the event management organization and my role as an island co ordinator in that organization will be explained. The Naifaru is the island that is situated in Maldives that is 142km from the north of their capital that is Male. Changes in the organization The company is currently going under modification in organizational level due to several challenges that coming in front. They can be summarized as bellow. Challenges The company is recently facing some major challenges in operation that are leading to change in the organizational settings. Moreover, the challenges impose higher level of risks on the event management organizations that operate in the islands. Shrinking Budgets Island coordinators are in need to come up with creative solution to deal with the shrinking budget. A better management is required for properly managing an distributing the cost utilization of the company (liverpoolchamber.org.uk, 2017). Less Money from sponsors This is a major challenge that is faced by a event management organization as it has to go through a rough negotiation with the sponsors. As operating in the island of Maldives, the crowd is comparatively low than the mainland which cause the sponsors to clear less budget for the organization. Technology On to the fact, the increasing developments that are ongoing in the technological field are changing the face of event management organization. Some of them can be identified and directly linked with the organization under study. Increased activity on the audiences in social media makes it absolute necessary for the event management team to update themselves in the technological ground and enter the social media for promotions. The online mobile app is becoming the new face of even organizations. Hence, it requires becoming mobile friendly so that the audience can peek a look any time to their nearby events. Ticket selling via online is also a necessity now a day to cope up in the field (forbes.com, 2017). Security As an island coordinating organization, first and foremost importance has to be given on the security aspect of the events. There are various accidents that occurred in past that poses threat for the organization. Increased Government Regulation Due to the rate of accidents that occurs in the events in the island, the government of Maldives is setting strict laws on the coordinating organizations which are making it difficult for them to operate. Changes in the Organization To face the challenges as mentioned above, the organization needed some modification to operate and make profit out of it. Hence, modification has been made on two important grounds. They are as follows. Integration of Social media As the technology is an inseparable part of daily life, it was wise for the management of the organization to enter the social media to attract more audience (Jeske and Shultz 2016). The management decided to implement a department in the organization that will operate in the social media. Their job will be to update the information of the events, receiving and answering the feedback of the customers, tracking online sell and maintain the presence of the company in the social media. It will in turn help the company to create its social and corporate value to both customers and sponsors (Laroche, Habibi and Richard 2013). More the company maintains their presence in social medial, more the chances of gaining sponsorship and audience. This directly changed the model and brought modification in the managerial level (Aral, Dellarocas and Godes 2013). Modification in security Second change that took place in the organization is the tightening up the security while keeping the privacy of the customers in mind. The security team has been modified that will keep track of the customers who are attending the events on the island. The Baywatch team became wider in the process that will help to keep track of the audiences. The security policy of the company is modified in accordance with the situation. The policy clearly marks the responsibility of the customers for obtaining their own safety. A transparent Terms and Conditions is placed in front of the customers to satisfy the governmental regulations without hampering the operation of the organization (Baskerville, Spagnoletti and Kim 2014). Critical evaluation A critical change has been based on the organizations that are the Vintage Maldives in this case and it will be evaluated keeping the behavioral theory in mind. In this case, the job role of the island co ordinator is to make some of the limitations that have a controversial issue even. The behavioral theory will help in controlling the different research settings, which in this case is the island co ordinator. The frequency of the behavior needs to be measured so that even without consideration the intensity of the implication should include the length and the quality. This is then considered as the statement that reflects the quality vs. quantity debate. As per (Parris and Peachey 2013), there is a psychoanalytic perspective that most of the behaviors of the research workers should make a follow up, which they do not as the co ordinators. Often the theory of the behaviorism is that the people ignore the insight of the people so that the self awareness and their relationships are th ose things that matters the most. The outcomes are that the behavioral treatment can only be short and do not last long. There is a need to refuse the statement that has been referred by the long term benefits of the behavioral treatment that might take the turn in the different verbal communications (Dinh et al. 2014). This might be a long term development of the various social skills that is also considered as those of the autism. Change management There are various management theories that are based primarily on the substantive main body as an island operator. The positioning main body of the changes will eventually be illustrating on the positioning and the relationship on the various changes that is required in this organization. The Lewins Freeze phase model is one of those developed forms that involve the various static states from one state of activity to another status quo. There are various stages of managing the practices one is the unfreezing, refreezing and the changing. Unfreeze: There is a need for preparing the change in a good procedure that is required in the Vintage Maldives that is an event management organization. There is a need to make these changes as a crucial part of the organization that is important as well. There is a need to make the people feel in an existing way that there is a need for change that will be to their ultimate benefit. There is a need to add thee step that is core and has a reexamining part. Change: It will definitely take time for the customers to adapt and consider those changes. There is a need to make the people feel and embrace those changes that are ultimately for their benefit. Reassuring the different stages of the leadership requires the various aspects that not only steer towards the right direction but helps in making the process easy. The implementation of these changes that is required to be made is that improving the security zones, making a clear view of their safety measures. Refreeze: This means that the organization needs to become more stable in its own field again, when the customers have embraced those changes. This is why the term has been named as refreeze. This is the reason the process needs to start back to their normal routine and their pace. The changes that was not there in that organization has been made implemented now and the customers are happy with it as it involves their safety measures. Fig 1: Lewins Freeze phase model (Source: Cummings, Bridgman and Brown 2016) Through this job as an island, co ordinator there is a need to explain the different forms of learning. Learning has no end so there is a need to explain the different languages and the cite seeing that has several dos and the do nots. There is a need to explain the different issues that can be faced through the complex issues of the behavioral language. There is a need to explain the different types of the modeling and their reinforcement (Northouse 2014). The various underlying causes and the treatment symptoms have to be well discussed with the issues of the behaviorism. Various symptoms have a relief that needs to be well treated. The responsibility of the island co ordinator to make sure all the safety rules and the regulations are followed and he has the supreme authority to control them. no empirical evidences. It has been chosen so that helps it helps in the substitution of the treated ones, while making and conditions changed. Personal Reflection I obtained the first hand experience of the change that underwent in the organization. The challenges were becoming more and more intolerable for the company and the changes were required in order to continue their operation. The changes in the social media were of absolute necessity for the company as per my opinion. Though it increases the cost expenses of the company to hire a new group of people to handle their activity in the social media and look after their online transaction, it will in turn increase their revenue generation that will result in increasing profit. It represents the good leadership of the management for taking right decision for the company. Another change that took place in the organization is the security. Their security management was transformed due to the government pressure. The workshop held by the Ministry of Maldives on 24th May 2017 strictly outlines the development required in the policies of the tourism and event management of the country (tourism.g ov.mv, 2017). Moreover, different accidents occur in the beach which is handled by the security and management team. The accident that occurred in recent time led to controversy, as the intensity of the issue was well above the danger level. A group of young audience left the concert early went for boating in the remote side of the island without informing the authority. The group went missing which spread panic in the other audiences of the concert. A search operation was initiated which found the group in another deserted island of Maldives. The report confirmed that they lost the control of the boat in the high tide and resulted into crash in that island. This incident placed a deep impact, which forced the organization to modify their security team and bring considerably change their security policy. Improvement of the practice There was once an accident that occurred in the Naifaru island in Maldives, where the security of the tourists was questioned. Therefore, here I being the island co ordiantor it is my sole responsibility to make the tourists land in a safe place and their safety will be my first duty. I would like to ensure that there are no more accidents occurring in the island and my tourists can enjoy the place without being harmed. The few attractions of this place is the scuba diving that means the tourists will dive under water and there is a need to make sure that they do not drown. The few improvements that I would like to ensure, as an island co ordinator is that no one should be allowed to dive being drunk. A test will be held that will ensure that the person is drunk and then only he will be allowed to dive orelse not (Tourish 2014). This will be made as a safety precaution so that the safety measures of the people is kept in mind. There is a need to make these rules followed so that the people safety measures are met. This will be the first initiatives that I will take as an island co ordinator. People will be allowed to drink on the beach but will not be allowed to swim or avail any water transport if he is found excessively high. These few things need to be kept in mind. I will make these laws and make a complete arrangement so that the people follow my rules and the regulations and there is no case of any accident. There is a need to make these rules implemented in pen and paper. These few things need to be kept in mind and I will implement it after I become an island co ordinator. Conclusion From the above report, it can be concluded that the major factors regarding the implementations as an island co ordinator has been explained. There is a need for major improvements so that the work can be enjoyed as well as the safety measures can also be fulfilled from the customers point of view. 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